employment
Send you resume at hr@mymybox.com
you have an interest in videogames and technology - then you have a bright, rewarding future ahead of you: with mymybox.com. We are one of the world's fastest growing reseller of videogames and related products, and we are part of the fastest growing industries in the U.S.
mymybox.com constantly has openings for self-motivated people who want to work in the exciting industry and currently employs a couple of dozen men and woman from and on other States - and expects to create many more jobs over the years to come.
With our continued success and current expansion, we are seeking experienced professionals to join the team. It could be just the opportunity you've been searching for!
If living and working in California, USA (legal tax advantage) is an option for you, read on. There might be an open position that perfectly fits for you.?#60;br>
Current Job Opportunities
Sales Person / Account Manager (Inbound)
Email Customer Service Representative
Email Customer Service Supervisor
Warehouse Analyst
System Engineer / System Administrator
Web Developer (PHP/MySQL)
Order Processing / Online Fraud Manager
(we are also currently looking for interns).
Permanent or Contract
Most positions are permanent full time positions. Under certain circumstances we also accept applicants who can work on a contract basis with a minimum of 1 or 2 years duration (see job description for details).
Relocating to California/ Residents
All advertised posts are open for California Residents as well as to overseas applicants. Some positions may require European/Western Education or European Languages, others are perfectly fine for California residents. Please see the job description for further details.
Applicants relocating to California will receive support and information about all expat related matters. The company provides an apartment for overseas applicants*. *only Qualified Person**!
Sales Person / Account Manager (Inbound)
While we are currently expanding the staff of our Customer Service department, we are always on the lookout for extraordinary Sales Persons and Account Managers to enhance our ales force. Candidates for our sales department must possess excellent communication and customer service skills. They need to be educated in the latest Internet Technology and must have a minimum of two years of sales experience. If you feel you possess these qualities and want to be a part of our team, do not hesitate to call us. Applications for senior positions are also welcome.
Full time permanent or contract based (minimum 1 year) possible.
Detailed Requirements:
- Understanding of the games and accessories market.
- Advanced user of Email &Internet.
- Understanding of business logic such as payment handling and shipping.
- Good English knowledge and communication skills (written and orally).
- Excellent organization talent.
- Basic MS Office knowledge.
- Any second European language (business level) next to English is a plus.
How to Apply for this Position
- Please include the following documents with your application:
- Cover letter about yourself and your aims working in the advertised position.
- CV (Curriculum Vitae) / Resume in English language.
- Relevant documents showing your education, experience, certifications.
- Reference letters from previous employers (no translations required).
Please include the phrases Sales Person or Account Manager as part of your e-mail subject and send your application to
jobs@mymybox.com.
Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
Customer Service Representative
We are looking for Customer Service professionals with at least 2 years of experience, preferable with multi-system videogame knowledge or and knowledge about the online retail market.
Full time permanent or contract based (minimum 1 year) possible.
Requirements:
- Good English knowledge and communication skills (written and orally).
- Advanced user of Email & Internet.
- Excellent organization talent.
- Basic MS Office knowledge.
- Understanding of online payment handling and shipping is a plus.
- Any second European language (business level) next to English is a plus.
How to Apply for this Position
- Please include the following documents with your application:
- Cover letter about yourself and your aims working in the advertised position.
- CV (Curriculum Vitae) / Resume in English language.
- Relevant documents showing your education, experience, certifications.
- Reference letters from previous employers (no translations required).
Please include the phrase Customer Service Representative as part of your e-mail subject and send your application to
jobs@mymybox.com Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
Email Customer Service Supervisor
Experience managing and training junior personnel is required, along with at least three years of direct Customer Support experience in the online retail or similar business. Good knowledge of how the videogames online industry functions is also required. English and at least one additional European language are required.
Full time permanent or contract based (minimum 2 years) possible.
Requirements:
- Excellent verbal and written communications and presentation skills in English.
- Advanced user of Email & Internet.
- Leadership Experience in Email Customer Support or long-term Email Customer Support experience.
- Email Management or CRM Technology Knowledge and Experience.
- Very strong problem identification skills.
- Strong IT knowledge, basic MS Office Knowledge.
- At least one additional European language is required next to English.
Responsibilities:
- Develop successful Customer Support strategies, resource planning, implementing and monitoring.
- Managing people including personnel development, performance appraisals, workload monitoring, etc.
- Perform all the duties of a Senior Customer Support Representative, in addition to the daily supervision responsibilities.
- Perform the role of the Chief Technology Officer for Customer Support related fields.
- Reporting and coordinating objectives with Management and Marketing.
How to Apply for this Position
- Please include the following documents with your application:
- Cover letter about yourself and your aims working in the advertised position.
- CV (Curriculum Vitae) / Resume in English language.
- Relevant documents showing your education, experience, certifications.
- Reference letters from previous employers (no translations required)
Please include the phrase Customer Service Supervisor as part of your e-mail subject and send your application to
jobs@mymybox.com
Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
Warehouse Analyst;
Our Carson distribution center, CA and Valencia Warehouse, CA has a very high order fulfillment throughput and to be prepared for the future expansion, we are looking for a Warehouse Analyst to increase our efficiency. You will be responsible to help analyzing our processes in the warehouse with having
quality, safety and cost reduction in your mind. But hands-on experience and no fear of getting dirty hands are required to successfully turn process
improvements into reality directly at the warehouse front-line.
This is a full-time or contract position (at least 1 year).
Responsibilities:
- Perform research and analysis of warehouse and order fulfillment processes
- Assist Operations Manager in conceptualizing process improvements and create feasibility studies
- Putting process improvement concepts into action and monitoring progress
- Create workflow documents and train local warehouse staff in close cooperation with the Warehouse Supervisor
- Generate frequent status reports for the Operations Manager
Requirements:
Very good English knowledge and communication skills (written and orally)
- Basic Cantonese for local warehouse staff is preferred, but not mandatory
- Excellent written and oral communication
- Outstanding organizational, communication, and interpersonal skills
- Strong leadership skills and experience in supervision
- Good analytical skills to optimize workflows and increasing efficiency
- Able to work under pressure with excellent time management
- Knowledge of latest warehouse and order fulfillment processing methods are of advantage
- Advanced user of Email & Internet and Basic MS Office Knowledge
- Strong will to optimize processes and increase efficiency
How to Apply for this Position:
Please include the following documents with your application:
- Cover letter about yourself and your aims working in the advertised position.
- CV (Curriculum Vitae) / Resume in English language.
- Relevant documents showing your education, experience, certifications.
- Reference letters from previous employers (no translations required).
Please include the phrase Warehouse Analyst as part of your e-mail subject and send your application to
jobs@mymybox.com
Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
System Engineer / System Administrator
mymybox.com is always expanding, so is our platform. We are looking for a System Engineer / System Administrator with
MCP/MCSE Certification.
This is a full time or contract position (at least 1 year).
Requirements:
- 10 years IT experience.
- 5 years of Internet and Internet/Network security experience.
- Excellent Knowledge of Windows Platform and TCP/IP Networking.
- BS in Computer Science or equivalent necessary.
- MCSE required. Other certifications will be a plus.
- Familiar and confident with best-practice procedures.
- Precise knowledge on Windows Active Directory and relevant functionality.
- Good knowledge and experience with Microsoft Windows Server platform including Windows Server 2003, Exchange Server 2003, Microsoft SQL Server 2000, Project Server 2003
(EPM), DNS, DHCP, IIS.
- Long-term user experience with Microsoft Project, Outlook, Office.
- Proficient in systems reliability, security and disaster recovery.
- Understanding linkage between information technology and business value.
- Good troubleshooting and interpersonal skills.
- Result-oriented personality.
- Fast learner with passion on latest technologies and business applications.
- Excellent verbal and written communications and presentation skills in English.
Responsibilities:
Maintain company IT infrastructure including multiple servers, 50 workstations, printers, LAN, WAN and Firewall.
Create and monitor effective server backup solutions.
Develop, implement and monitor system and security policies.
Establish, supervise and monitor workstation backup policies.
Create and maintain necessary knowledge documents of IT infrastructure.
Provide support and troubleshoot hardware and software on workstations, notebooks and network equipment.
Install, setup and migrate Microsoft Exchange, Microsoft SQL Server and Microsoft Project 2003 Server.
Provide continued training and support for user and data migration for Microsoft Exchange and Microsoft Project.
How to Apply for this Position
Please include the following documents with your application:
Cover letter about yourself and your aims working in the advertised position.
CV (Curriculum Vitae) / Resume in English language.
Relevant documents showing your education, experience, certifications.
Reference letters from previous employers (no translations required).
Please include the phrases System Engineer or System Administrator as part of your e-mail subject and send your application to
jobs@mymybox.com
Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
Web Developer (PHP/MySQL)
We are looking for experienced PHP/MySQL specialists, assuming key responsibilities in development and continual up time for web operations around our database driven e-commerce web site.
This is a full time or contract position (at least 1 year).
Requirements:
How to Apply for this Position
Please include the following documents with your application:
Cover letter about yourself and your aims working in the advertised position.
CV (Curriculum Vitae) / Resume in English language.
Relevant documents showing your education, experience, certifications.
Reference letters from previous employers (no translations required).
Please include the phrase Web Developer as part of your e-mail subject and send your application to
jobs@mymybox.com
Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
Order Processing / Online Fraud Manager
For further company expansion, we are seeing a specialist in the Order
Processing / Online Fraud Manager position. You are responsible for
processing and screening daily incoming online orders. You will also be
responsible for ensuring adequate and effective communication with
billing, fulfillment and operation departments. In addition, you will be
responsible for collaborating with Management or IT Development on ideas
for improvement and implementing strategy and plans and adjusting
processes. This position will also be providing management guidance to the
staff in daily operations, assessing resources, monitoring daily metrics
and providing feedback to Management and Marketing. You will also be
responsible for ensuring related training and guidance to other
departments, and you will participate in the staff growth and operational
planning as needed.
This is a full time or contract position (minimum 2 years).
Requirements:
Very good English knowledge, multi-lingual of any kind is an advantage.
Global-minded, with international living and working experience.
Solid Internet and IT experience to understand security concerns in
online payments.
Customer communication experience (E-mail & Phone)
Excellent organizational, communication, and interpersonal skills.
Excellent written and oral communication.
Knowledge of recovery or collections processes.
Unwavering attention to detail.
Well-developed sense of urgency and follow through.
Ability to learn and adapt to new software technologies.
Strong working knowledge of PC based internet and software applications.
Knowledge of external systems and software (The Internet, Microsoft
Office, Outlook, Word, Excel).
Ability to maintain highly confidential information.
Able to work on own initiative or as part of a team.
Preferred Background Skills:
Any relevant professional qualifications are an asset but not essential.
Experience of fraud prevention (online or offline).
Experience with online payments (as seller or buyer).
Knowledge of any financial operations.
Experience in an Internet company.
How to Apply for this Position
Please include the following documents with your application:
Cover letter about yourself and your aims working in the advertised
position.
CV (Curriculum Vitae) / Resume in English language.
Relevant documents showing your education, experience, certifications.
Reference letters from previous employers (no translations required).
Please include the phrases Order Processing or Online Fraud Manager as part of your e-mail subject and send your application to jobs@mymybox.com. Emails without certain phrases in the subject will be filtered by the email server in order to combat Spam.
?only Qualified Person - More Details will be provide to you later**
E-Commerce Customer Service Representative (Customer Services)
Responds to customer inquires regarding orders, billing inquiries and technical problem notifications.
Documents customer trouble reports in trouble ticketing system and escalates according to established standard operating procedures.
Also reviews requests, contacts customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate department.
May require a bachelor's degree with at least 1 year of experience in technical support.
Must be familiar with client server platforms support and various system applications.
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision; typically reports to a supervisor or manager.
A certain degree of creativity and latitude is required.
